Structual Dry & Carpet Drying

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Water is elusive nature in a liquid form and water is invisible ability to saturate the air in a gas form makes flood recovery very complicated. This article gives an overview of the flood carpet drying restoration process with a breakdown between the two types of water damage: primary and secondary damage.

 Professional Drying

The primary flood damage is the obvious part that creates the initial alarm. The pipe breaks. Water runs from the kitchen to the dining room, etc. In the process, items under the sink get soaked. The wood in the kitchen is submerged, and the carpet in the dining room may be floating three inches off the slab. The items and surfaces that get wet with the initial flooding is the primary flood damage.

The early moments after the flood are some of the most critical.

Safety: You may need to turn off the power at the electrical panel and operate off of flashlights until electrical shock from wet wire is not a risk. Electrical equipment should be approached with extreme caution. (Thankfully, a breaker should trip if there is an unsafe flux.)

If the flood water was contaminated, avoid direct contact by using rubber shoes, gloves, etc. (Contaminated flood water is called gray water or black water depending on the flood water’s impurities.) Next, find the source of the leak, and shut it off. You may need to shut off the water at the main exterior valve. Then, call your local flood dry carpet  service provider or an insurance agent to get an adjuster out immediately if possible. Likewise, call Flood Auckland who use powerful truck mounts or another qualified restoration company to first extract the water asap. They can pull the carpet back if necessary or use a method of surface drying whereby we extract from the carpet’s surface to below the cushion. If a camera is handy, you should take lots of pictures of the water damage before beginning the flood restoration process. Otherwise, have Flood Auckland to take pictures or get the pictures later as an independence professional in case of a dispute. All furniture and colored rugs should be immediately removed from the flooded areas. Many types of wood and metal furniture pieces may not only suffer water damage, but can also create permanent stains in the carpet surfaces. Remove all smaller items affected.

Finally, attempt to contain the flood water if possible until Flood Auckland arrive with extraction equipment. Floods on the upper floors of multistory buildings pose special challenges. Make sure that the air ducts are checked for water damage. You should hire dehumidifiers, carpet dryers and air movers to try to prevent secondary damage.

Flooded Secondary Damage

The secondary damage is the flood damage that occurs in the days and weeks to follow. After the emergency extraction is done, a large amount of moisture will likely still remain in the walls, floor surfaces, and other items. We strongly recommend that you remove furniture from the affected areas (or, possibly out of the house) if the relative humidity (Rh) is heavy. We can give you the Rh reading with a digital meter. Paintings, pictures, posters, books, etc. will began to absorb the moisture in the air which can cause irreparable damage. The moisture will slowly begin to travel up the walls. Moisture can travel a few inches high or several feet high. Flood Auckland technicians will perforate your walls and hardwood floors as necessary (with your permission). The vent holes allow moisture to escape. We measure moisture in various surfaces using a non-penetrating, moisture detection tool. The baseboards, wood floors, and other wood surfaces will also begin to absorb the water which will cause the wood to bend. Picture frames will split at the joints; baseboards and quarter-round molding will pull off away from the walls; and, wood floors will begin to cup. Eventually, virtually all surfaces trapping moisture will grow mold and mildew if the temperature is warm enough and the moisture at threatening levels. Moisture residue will also create a souring smell throughout the room.

The solution to these problems is ample drying equipment, a safe temperature, and chemicals. You’ll need air handlers (a.k.a., blowers) to circulate the air. Dehumidifiers are designed to dry out the air. Set your temperature to about 25 degrees C. An application of mildew or an anti-microbial should be applied to prevent the growth of mould or mildew and the souring smell and to kill bacteria, germs, and viruses (if the water was contaminated). Our flood technicians will make the various determinations for the drying equipment and chemicals needed after the emergency extraction or an on-site inspection. The drying process should be faithfully monitored until the all surfaces and cavities are safe again.

Moisture Dried

Of course, we are completely capable of restoring you various flooring surfaces once the drying process is over. In fact, many customers who do not use Flood Auckland for the emergency flood extraction will contact us later for the Drying carpet and sub flooring surfaces because we are specialized background with repairs.

Underlay often needs to be replaced. Carpet has to be relaid and carpets cleaned. Wood may have to be Resurfaced pr replaced.

Vinyl may or may not have to be replaced depending on whether mildew develops under the wear layer. Baseboards molding may have to be reattached or caulked. Damp basements need longer drying time. Ceramic tile is usually unaffected. We are also able to recommend contractors to assist with the plumbing problems and structural repairs if needed. Please call Flood Auckland for more details.


Written by Graeme Stephens of Flood Auckland Steam n Dry where you can find more helpful information including international carpet cleaning newsletter. Flood Auckland has proudly been providing professional flood restoration services in the following areas since 1987:


FLOODED EMERGENCY SERVICES GUIDE

Flood Drying


Some water carries contaminants and should be considered hazardous.

  • Flood Auckland is well trained in all phases of disaster response and floods are no exception. Flood damage can arise from the impact of water dousing a fire, broken pipes, malfunctioning appliances, storms or sewage backups. Some water carries contaminants and should be considered hazardous until analyzed by an expert. A proper analysis will assist in presenting proper steps for successful mitigation.

Some water carries contaminants and should be considered hazardous.

  • Flood Auckland – is well trained in all phases of disaster response including dry carpet and structural flooding are no exception. Flood damage can arise from the impact of water dousing a fire, broken pipes, malfunctioning appliances, storms or sewage backups. Some water carries contaminants and should be considered hazardous until analyzed by an expert. A proper analysis will assist in presenting proper steps for successful mitigation.

Emergency

  • We provide 24 hour emergency response service. A call to Flood Auckland Operations Center activates a broad, all hazard emergency management system, designed for immediate deployment of a professional team. This team is armed with the knowledge to effectively address response, mitigation and recovery activities.

After a flood, a professional assessment should begin as a precaution for possible health risks.

  • The flood affected area should be analyzed for structural integrity, safety, functional capability, and potential contaminants. The outcome will also determine what can be salvaged, if anything. Testing and assessment of drywall and carpet should be handled by experts in the field of flood damage to ensure nothing is overlooked.
  • Once mitigation of the damage has begun, a recovery plan will then be executed to restore your property and, if possible, contents.

Some water carries contaminants and should be considered hazardous.

  • Flood Auckland – Drying is well trained in all phases of disaster response and floods are no exception. Flood damage can arise from the impact of water dousing a fire, broken pipes, malfunctioning appliances, storms or sewage backups. Some water carries contaminants and should be considered hazardous until analyzed by an expert. A proper analysis will assist in presenting proper steps for successful mitigation.

Flood Emergency

  • We provide 24 hour emergency response service. A call to Flood Auckland Operations Center activates a broad, all hazard emergency management system, designed for immediate deployment of a professional team. This team is armed with the knowledge to effectively address response, mitigation and recovery activities.

Sewage Flooding

  • Flood water and raw sewage contain bacteria, blood born pathogens and other organisms which are extremely hazardous to human health. These can be transmitted by touching contaminated items or by tracking them in uncontaminated areas on shoes. Seniors, children, and pets are especially vulnerable. Absorbent materials such as carpeting and drywall may not be restorable after direct contact with contaminated water. Failure to remove contaminated materials, can present serious long term heath risks. During a floods clean-up the air quality in your home or office may appear to be the least of your problems, however, it should be addressed. Flood Auckland – uses the latest air scrubbing and disinfection technologies.
  • Some water carries contaminants and should be considered hazardous.

Flood Auckland – Restoration is well trained in all phases of disaster response and floods are no exception. Flood damage can arise from the impact of water dousing a fire, broken pipes, malfunctioning appliances, storms or sewage backups. Some water carries contaminants and should be considered hazardous until analyzed by an expert. A proper analysis will assist in presenting proper steps for successful mitigation.

Structural Flood Drying

  • In order to return a building to its pre-loss condition, a strategy that is tailored to the specific situation must be developed. After removing any stale, contaminated water through pumping, extraction or leaching processes, it is often necessary to further remove structurally damaged and/or other contaminated items and materials. Once removal is complete, the site is then classed as disinfected and the drying process can begin.
  • At Flood Auckland – we have a variety of methods available to us; open systems, closed systems, Refrigerant Dehumidifiers, and Desiccant Dehumidifiers. Each method involves air movement which is critical to successful drying. All of our water damage technicians are certified and many have advanced certifications providing them with the knowledge required to establish and execute a drying plan that will quickly, thoroughly and effectively dry the area while eliminating the chances of secondary damage.

Flooded Odour

  • Qualified cleaning technicians use the latest technologies and equipment to properly diagnose and eradicate odours from surfaces. Through immediate and thorough cleaning combined with the use of Flood Auckland specialized equipment, we can remove bacteria, organic compounds and/or chemical compounds, which are often the source of the odour.

Wet Carpet & Contents

  • After a disaster, replacing contents can be more expensive than restoring them.
  • Contents associated with a property comprise a considerable portion of any claim. After a disaster, precious belongings may be damaged. Determining what is possible to salvage is a critical process.
    Flood Auckland Contents Division consists of experienced and professional staff who evaluate items, determining if they are able to be restored . Our immediate focus is to protect affected items, and to create a detailed inventory of items that are deemed salvageable as well as those that are deemed non recoverable.

Flooded Furniture Pack Out

  • If conditions are hazardous and not suitable for onsite cleaning due to structural damage to the property or security concerns exist, a pack-out may be necessary. Flood Auckland staff exercises great care for all valuables, carefully packing contents and transporting them to our professional and secure facilities. They are then unpacked, cleaned, deodorized and inspected with impressive attention to detail. With a proven track record of results and quality you can trust, Flood Auckland technicians provide the necessary know-how to complete a total drying of a property and its contents. Flood Auckland – provides contents-specific solutions, by concentrating exclusively on your possessions, providing enhanced services with modern technological solutions.

Deodorization and drying chambers

  • Deodorization and drying chambers are designed to deodorize and dry various contents using the most efficient and up to date technology. Contents are contained within the chamber where heat, dehumidifiers and air movement are introduced to produce fast yet controlled drying. The loading process is simplified with the use of mobile racks and tables. This customized approach reduces handling which increases efficiency thereby reducing our overall processing costs.