Flooding Auckland

Flooding – Carpet Drying & Structual Dry


If you have damage to your carpets and floors due to flooding, you need a wet carpet company that specializes in water extraction from your wet carpets and also upholstery immediately. Waiting can result in damage to the carpets. This can also lead to mold build up. So, the sooner you act, the better your chances of restoring the carpet to its original condition.

This article gives an overview of the flooding carpet drying restoration process with a breakdown between the two types of water damage: primary and secondary damage.

 Professional Drying

The main flooding damage is the obvious part that creates the initial alarm. Of course the pipe breaks. Water runs from the kitchen to the dining room, etc. The items and surfaces that become wet with the initial flooding are the primary damage.

The early moments after the flood are some of the most critical.

Safety: You may need to turn off the power at the electrical panel and operate off of flashlights until electrical shock from wet wire is not a risk. Approach electrical equipment with extreme caution. (Thankfully, a breaker should trip if there is an unsafe flux.)

In any case, please avoid direct contact when flood water is contaminated; using rubber shoes, gloves, etc. (Contaminated flood water is called gray water or black water depending on the flood water’s impurities.) Next, find the source of the leak, and shut it off. You may need to shut off the water at the main exterior valve. Then, call your local flood dry carpet service provider or an insurance agent to get an adjuster out immediately if possible. Likewise, call Flood Auckland who use powerful truck mounts or another qualified restoration company to first extract the water asap. They can pull the carpet back if necessary or use a method of surface drying whereby we extract from the carpet’s surface to below the cushion.

Flood Damage

At any rate, if a camera is handy, you should take lots of pictures of the water damage before beginning the flood restoration process. Otherwise, have Flood Auckland to take pictures or get the pictures later as an independent professional in case of a dispute. Immediately remove all furniture and colored rugs from the flooded areas. Many types of wood and metal furniture pieces may not only suffer water damage, but can also create permanent stains in the carpet surfaces. Remove all smaller items affected.

Finally, attempt to contain the flooding water if possible until Flood Auckland arrive with extraction equipment. Floods on the upper floors of multistory buildings pose special challenges. Check air ducts for water damage. You should hire dehumidifiers, carpet dryers and air movers to try to prevent secondary damage.

Flooding Secondary Damage

Meanwhile, the secondary damage is the flood damage that occurs in the days and weeks to follow. A large amount of moisture will likely still remain in the walls, floor surfaces, and other items after the emergency extraction is complete. We strongly recommend that you remove furniture from the affected areas (or, possibly out of the house) if the relative humidity (Rh) is heavy. We can give you the Rh reading with a digital meter. Paintings, pictures, posters, books, etc. will began to absorb the moisture in the air which can cause irreparable damage. The moisture will slowly begin to travel up the walls. Moisture can travel a few inches high or several feet high.

Flood Auckland technicians will perforate your walls and hardwood floors as necessary (with your permission). The vent holes allow moisture to escape. We measure moisture in various surfaces using a non-penetrating, moisture detection tool. The baseboards, wood floors, and other wood surfaces will also begin to absorb the water which will cause the wood to bend. Picture frames will split at the joints; baseboards and quarter-round molding will pull off away from the walls; and, wood floors will begin to cup. Eventually, virtually all surfaces trapping moisture will grow mold and mildew if the temperature is warm enough and the moisture at threatening levels. Moisture residue will also create a souring smell throughout the room.

Flood Drying

The solution to these problems is ample drying equipment, a safe temperature, and chemicals. You’ll need air handlers (a.k.a., blowers) to circulate the air. Dehumidifiers are designed to dry out the air. Set your temperature to about 25 degrees C. Apply an application of mildew or an anti-microbial to prevent the growth of mould or mildew and the souring smell. As well as to kill bacteria, germs, and viruses (if the water is contaminated). Our flood technicians will make the various determinations for the drying equipment and chemicals needed after the emergency extraction or an on-site inspection. Monitor the drying process faithfully until the all surfaces and cavities are safe again.

Moisture Dried

Of course, we are completely capable of restoring you various flooring surfaces once the drying process is over. In fact, many customers who do not use Flood Auckland for the emergency flood extraction will contact us later for the Drying carpet and sub flooring surfaces because we are specialize with repairs.

Underlay often needs replacing. Relay and clean carpet. Wood may require resurfacing or replacement.

Vinyl may or may not require replacing depending on whether mildew develops under the wear layer. Baseboards molding may need reattaching or caulked. Damp basements need longer drying time. Ceramic tiles are usually unaffected. We are also able to recommend contractors to assist with the plumbing problems and structural repairs if needed. Please call Flood Auckland for more details.

Flood Auckland has proudly been providing professional flood restoration services since 1987.


Flood Drying

 Some water carries contaminants and is considered hazardous.

  • Flood Auckland technicians are well trained in all phases of disaster response; and floods are no exception. Flood damage can arise from the impact of water dousing a fire, broken pipes, malfunctioning appliances, storms or sewage backups. Some water carries contaminants and is best considered hazardous until expertly analyzed. A proper analysis will assist in presenting proper steps for successful mitigation.


  • We provide 24 hour emergency response service. A call to Flood Auckland Operations Center activates a broad, all hazard emergency management system, designed for immediate deployment of a professional team. This team is armed with the knowledge to effectively address response, mitigation and recovery activities.

After a flood, a professional assessment should begin as a precaution for possible health risks.

  • The flood affected area should be analyzed for structural integrity, safety, functional capability, and potential contaminants. The outcome will also determine what is salvagable, if anything. Testing and assessment of drywall and carpet should be handled by experts in the field of flood damage to ensure nothing is overlooked.
  • Once mitigation of the damage has begun, a recovery plan will then be executed to restore your property and, if possible, contents.

Flood Emergency

  • We provide 24 hour emergency response service. A call to Flood Auckland Operations Center activates a broad, all hazard emergency management system, designed for immediate deployment of a professional team. This team is armed with the knowledge to effectively address response, mitigation and recovery activities.

Sewage Flooding

  • Flood water and raw sewage contain bacteria, blood born pathogens and other organisms which are extremely hazardous to human health. These are transmitted by touching contaminated items or by tracking them in uncontaminated areas on shoes. Seniors, children, and pets are especially vulnerable. Absorbent materials such as carpeting and drywall may not be restorable after direct contact with contaminated water. Failure to remove contaminated materials, can present serious long term heath risks. During a floods clean-up, the air quality in your home or office may appear the least of your problems. However, address it as well. Flood Auckland – uses the latest air scrubbing and disinfection technologies.

Structural Flood Drying

  • In order to return a building to its pre-loss condition, a strategy tailored to the specific situation is developed. After removing any stale, contaminated water through pumping, extraction or leaching processes, it is often necessary to further remove structurally damaged and/or other contaminated items and materials. When removal is complete, the site is classed as disinfected and the drying process begins.
  • At Flood Auckland – we have a variety of methods available to us; open systems, closed systems, Refrigerant Dehumidifiers, and Desiccant Dehumidifiers. Each method involves air movement which is critical to successful drying. Our water damage technicians are certified, and many have advanced certifications providing them with the knowledge required to establish and execute a drying plan to quickly, thoroughly and effectively dry the area; while eliminating the chances of secondary damage.

Flooded Odour

  • No doubt, our qualified cleaning technicians use the latest technologies and equipment to properly diagnose and eradicate odors from surfaces. Through immediate and thorough cleaning combined with the use of Flood Auckland specialized equipment, we can remove bacteria, organic compounds and/or chemical compounds, which are often the source of the odor.

Wet Carpet & Contents

  • After a disaster, replacing contents can be more expensive than restoring them.
  • Contents associated with a property comprise a considerable portion of any claim. After any disaster, precious belongings are damaged. Determining what is possible to salvage is a critical process. As a matter of fact, fFood Auckland Contents Division consists of experienced and professional staff who evaluate items, determining if they are able to be restored . Our immediate focus is protecting affected items too and creating a detailed inventory of items deemed salvageable; as well as those deemed non recoverable.

Flooded Furniture Pack Out

  • If conditions are hazardous and not suitable for onsite cleaning due to structural damage to the property or security concerns exist, a pack-out may be necessary. Flood Auckland staff exercises great care for all valuables, carefully packing contents and transporting them to our professional and secure facilities. With a proven track record of results and quality you can trust, Flood Auckland technicians provide the necessary know-how to complete a total drying of a property and its contents. Also Flood Auckland provides contents-specific solutions, by concentrating exclusively on your possessions, providing enhanced services with modern technological solutions.

Deodorization and drying chambers

  • Deodorization and drying chambers are designed to deodorize and dry various contents using the most efficient and up to date technology. Contents are contained within the chamber where heat, dehumidifiers and air movement are introduced. As a matter of fact, this produces fast yet controlled drying. The loading process is simplified with the use of mobile racks and tables. This customized approach reduces handling which increases efficiency thereby reducing our overall processing costs.

 Call Flood Auckland today on 09-489 5599

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